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A simple guide to understanding your NDIS plan, how funding is managed and the questions participants often ask when arranging support.
The National Disability Insurance Scheme (NDIS) provides funding to eligible Australians under 65 with a permanent and significant disability. Funds are used to access the supports and services that help participants live the life they want, at home, in the community, and at work.
Plans are individual: built around the participant's goals, not a one-size-fits-all package. You decide which providers to engage and how to spend the funded supports, within the categories and amounts agreed with the NDIA.
Hawa Health Care is a registered NDIS provider delivering core supports across Western Sydney. We work with self-, plan-, and NDIA-managed participants every week.
Each option has trade-offs around flexibility, paperwork and provider choice. Mix-and-match is also possible across plan categories.
Option 1
You manage the funds yourself. Most flexibility and choice of providers, including providers that aren't NDIS-registered.
Option 2
A registered plan manager pays providers on your behalf. You keep choice across registered and non-registered providers.
Option 3
The NDIA pays your providers directly. You can only use NDIS-registered providers, Hawa Health Care included.
If your question isn't answered here, ask away and we'll write back the same day.
You may be eligible for the NDIS if you are under 65, live in Australia, and are an Australian citizen, permanent resident or Protected Special Category Visa holder. You must also have a permanent disability that substantially affects your ability to complete everyday activities.
Eligibility depends on your individual circumstances, so it is important to check the full criteria through the NDIS. Hawa Health Care can help explain the process and guide you through the next steps if you are unsure where to begin.
Getting started is simple. Contact us by phone, online form or referral and our team will review your support needs, confirm local availability and guide you through the next steps. Where capacity is available, we can prepare your service agreement and arrange your first shift.
Yes. We support participants across all three plan management types. Whether your plan is self managed, plan managed or NDIA managed, we will guide you through the process, explain what is needed and keep the paperwork clear and simple.
You can speak with us at any time. The right worker match is an important part of quality support, and we take this seriously. If something is not working, we will listen to your concerns, respect your privacy and work with you to arrange a more suitable match.
Yes. If you are thinking about changing providers, we can guide you through the process and help make the transition clear and respectful. We can explain what to check in your current service agreement, discuss your support needs and arrange your new supports once everything is ready.
Tell us what you need, and we'll respond within hours and have support in place fast. No obligation, no pressure.
Western Sydney • Same-day onboarding • 7+ years experience